Legal
Legal Disclaimer
Important limitations for clients and lawyers
Asenati (Pty) Ltd
Registration: [Company registration number]
Address: [Registered address, South Africa]
Support: support@asenati.com
Legal: legal@asenati.com
Privacy / POPIA: privacy@asenati.com
Not legal advice from Asenati
Content on asenati.com and within the platform is for general marketplace information only. It does not constitute legal advice from Asenati (Pty) Ltd or any of its staff.
No attorney-client relationship with Asenati
Creating an account, browsing categories, or paying for a consultation does not create an attorney-client relationship with Asenati. Any such relationship exists only between the client and the independent lawyer they consult.
Independent lawyers
Lawyers listed or matched through Asenati are independent professionals. Asenati does not supervise their advice, conduct, or professional indemnity arrangements. Clients should confirm the lawyer’s credentials and scope of engagement.
No guarantee of outcome
We do not guarantee that a consultation will resolve your legal issue, that a lawyer will accept your request, or any particular court or regulatory outcome.
Urgent and emergency matters
Asenati is not an emergency service. If you are in immediate danger, have been arrested, or face an imminent court deadline today, contact emergency services (e.g. 10111) or a lawyer directly without relying on platform response times.
Technology limitations
Video and chat depend on internet connectivity and third-party systems. Recordings may not be available unless explicitly stated. Do not rely on the platform as your only record of advice—confirm important instructions in writing with your lawyer where needed.
Dispute review
In-platform dispute review is an operational process to assess service delivery and billing. It is not a court ruling, regulatory finding, or substitute for formal legal proceedings, arbitration, or LPC complaints processes.
Consumer Protection Act
Where you qualify as a consumer under South African law, mandatory rights may apply in addition to these disclaimers. Nothing here excludes rights that cannot be excluded by law.
Contact
Support: support@asenati.com · Legal: legal@asenati.com
This document is a product template. Have a South African attorney review and customise it before production launch.