South African legal help, routed in real time
Get matched with a verified lawyer when the issue cannot wait.
Asenati helps clients explain a legal issue once, pay securely, and connect with an available specialist for live chat or video consultation.
13
Legal categories
Live
Dispatch offers
Video
Consultations
ZAR
Payments
Incoming legal issue
Routed to available specialists
Client says
"My employer fired me unfairly without notice."
Category
Labour Law
Mode
Video + chat
Adv. Nomsa Dlamini
Verified labour lawyer
Payment
Secured
Session
30 min
Payout
Tracked
Why trust Asenati
Built for accountable legal access in South Africa.
Verified South African lawyers
Profiles and documents reviewed before lawyers can accept work.
Manual LPC verification
Practising credentials are checked by operations, not automated alone.
Secure ZAR payments
Consultation fees are captured before dispatch through PayFast.
Private video and chat
Speak to your lawyer in a dedicated consultation room.
Disputes and support
Asenati can review consultations, payments, and support requests.
Common legal issues
Start with the situation you are in.
Choose a common issue to begin intake, or read a guide first if you want context before speaking to a lawyer.
Dismissed from work?
Unfair dismissal, disciplinary hearings, and notice disputes.
Received a summons?
Court deadlines, responding correctly, and understanding your options.
Need contract advice?
Employment, rental, business, or personal agreements before you sign.
Landlord withholding deposit?
Rental disputes, repairs, eviction threats, and deposit claims.
Family or maintenance issue?
Divorce questions, maintenance, parenting arrangements, and urgent family matters.
Not sure where to start?
Describe your issue in plain language and let intake route it.
Why clients use Asenati
Legal help without guessing who to call or what it will cost.
Asenati is designed for people who need clarity quickly: explain the issue, see the consultation fee, pay securely, and speak to a verified lawyer live.
Start a consultationOne guided intake
Explain the issue once. Asenati classifies it and asks only the follow-up questions needed.
Know the fee upfront
See the consultation price before you pay. No surprise call-out fees on the platform.
Matched, not browsed
Available verified lawyers receive your request based on category, language, and availability.
Live advice session
Video and chat in one place, with a record of what was discussed during the consultation.
Mobile app coming soon
Legal help from your phone, with the same verified marketplace flow.
The Asenati mobile app is being prepared for clients who want to start a request, pay securely, track matching, and consult by chat or video from one simple mobile experience.
Start requests
Explain the issue and begin guided intake on mobile.
Track matching
Follow lawyer dispatch and consultation status.
Chat or video
Join consultations wherever you are.
Transparent pricing
Know the consultation fee before you pay.
No surprise call-out fees on Asenati. Your quote is shown before payment and before a lawyer is dispatched. Further legal work beyond the booked session is agreed directly with your lawyer.
Quick consult
R299
15 minute consultation · ZAR
Short initial guidance for focused questions.
Standard consult
R499
30 minute consultation · ZAR
A full consultation for most legal issues.
Priority / specialist
R799
30 minute consultation · ZAR
Higher urgency or specialist legal support.
Final pricing depends on urgency and the plan selected during intake. Court representation, drafting, filings, and ongoing retainer work are not included unless separately agreed with your lawyer.
How it works
From legal question to live consultation in one guided flow.
Asenati combines intake, payments, dispatch, realtime communication, and operations tooling into one marketplace workflow.
01
Explain the issue
Clients describe the problem in plain language and answer guided questions tailored to the legal category.
02
Pay securely
The consultation fee is captured before dispatch so lawyers know the request is serious and ready.
03
Match quickly
Verified lawyers are ranked by category, language, availability, rating, and response signals.
04
Consult live
Once accepted, both sides enter a live consultation with video, chat, notes, completion, review, and payout tracking.
For clients
Legal support without guessing who to call.
Clients get a structured intake flow, upfront pricing, secure payment, and access to a specialist who can respond in real time.
Guided legal intake
Questions adapt to the type of matter so the lawyer gets useful context before accepting.
Video and chat
Talk face-to-face when needed and keep key details in chat for follow-up.
Transparent session flow
Track payment, matching, consultation status, review, and disputes from one portal.
Quality feedback
Ratings help maintain marketplace quality and improve future matching.
For lawyers
A focused channel for qualified legal demand.
Lawyers can manage their profile, specialties, languages, availability, verification documents, incoming offers, private notes, and earnings.
Control availability
Go online when ready to accept work and receive dispatch offers based on matching criteria.
Accept only relevant matters
See the issue category, urgency, summary, and fee allocation before accepting.
Track earnings
Completed consultations create pending payouts with admin approval and payout status tracking.
Live consultation room
Video-first consultations with chat as the record.
The consultation room supports secure peer-to-peer video, mute and camera controls, realistic virtual backgrounds, and realtime chat below the call.
Chat remains available during video
"Please confirm the notice period and whether I should respond in writing."
Trust and operations
Built for a regulated marketplace workflow.
Asenati includes the operational pieces needed to run a two-sided legal marketplace: verification, disputes, payouts, moderation, and admin visibility.
Lawyer verification
Admin review for lawyer profiles and uploaded verification documents.
Encrypted sensitive data
Sensitive lawyer and payout fields use application-level encryption.
Dispute handling
Clients or lawyers can open disputes that operations can triage and resolve.
Payout controls
Payouts are created after completion and approved from the admin dashboard.
How the platform runs
Operational proof, not marketing fluff.
Asenati is a working legal marketplace: intake, payment, dispatch, consultation, review, disputes, payouts, and admin oversight are built into one product flow.
- ✓ Guided intake tailored to the legal category
- ✓ Secure payment before lawyer dispatch
- ✓ Realtime matching to available verified lawyers
- ✓ Live video and chat consultations
- ✓ Ratings, disputes, and admin operations visibility
Accountability
If something goes wrong, there is a process.
Asenati is not a law firm, but the platform is operated with support and review processes. Clients and lawyers can raise disputes, and operations can review consultations, payments, and support requests.
- •In-platform support for payment, consultation, and account issues.
- •Dispute review for service delivery and billing concerns.
- •Manual lawyer verification before lawyers can accept paid work.
Need help before or after a consultation?
Contact support@asenati.com for platform support.
Legal advice is provided only by the independent lawyer who accepts your consultation. Asenati provides the marketplace, routing, payment, and operational tools.
Read legal disclaimerLegal guides
Clear answers before the consultation starts.
Build confidence with plain-language guides for common South African legal questions, then speak to a verified lawyer about your specific facts.
Can I be dismissed without a hearing in South Africa?
A practical South African guide to disciplinary hearings, procedural fairness, urgent exceptions, evidence, and first steps after dismissal.
Read guide →
How to handle an unfair dismissal in South Africa
A step-by-step guide to assessing an unfair dismissal, preserving evidence, watching deadlines, and deciding when to get legal help.
Read guide →
What to do after receiving a summons in South Africa
What a summons means, how to read the document, why response deadlines matter, and how to avoid default judgment.
Read guide →
Ready when the issue is urgent
Start with guided intake, then meet the right lawyer live.
Asenati brings intake, matching, payment, video, chat, review, disputes, and payouts into one connected SaaS platform.